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Sweetie Treats – Unit 5-8, Yeowart Business Centre Bellbrook Estate, Bell Lane, Uckfield, England TN22 1QL

Business Reg No: 1234670
VAT No: GB 284 8217 33

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All delivery charges can be found in the checkout. However the standard flatrate for mainland UK is £5.50 ex vat

Which payment methods are accepted in the Online Shop?

We use Worldpay to support our online payments. The options Worldpay offer is Paypal, Visa, Mastercard & JCB.

How long will delivery take?

All of our Mainland UK delivery is next working day with orders placed before 11am. Our working days our Mon – Fri (9am – 4pm) Shipping to other European countries can take between 3- 5 days.

How secure is shopping in the Online Shop? Is my data protected?

Your data is secured by our top of the range web servers& SSL security. We DO NOT store any payment information on website or databases.

What exactly happens after ordering?

Your order is assigned to a member of the Sweetie Treats warehouse team and handpicked and checked before being carefully packaged ready for our courier service to collect it. All of our packages are insured and tracked to ensure we are able to provide the best service possible.

Do I receive an invoice for my order?

Upon your order being dispatched we will email you an Invoice along with it being sent with your order. If you are a registered customer you can also access your Invoices via the My Account page